{"id":2670,"date":"2021-12-12T21:37:01","date_gmt":"2021-12-12T20:37:01","guid":{"rendered":"http:\/\/fioripelizzari.com\/faq\/"},"modified":"2021-12-12T21:37:14","modified_gmt":"2021-12-12T20:37:14","slug":"faq","status":"publish","type":"page","link":"https:\/\/fioripelizzari.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.10.5&#8243; _module_preset=&#8221;18ac2dac-cddd-467d-950d-f81a79a8da61&#8243; global_module=&#8221;1210&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.10.5&#8243; _module_preset=&#8221;f72afd7f-9f9b-407f-bc7e-7e81a4a2d61b&#8221; custom_margin=&#8221;|auto||459px||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_post_title _builder_version=&#8221;4.10.5&#8243; _module_preset=&#8221;3df9cbd5-bbd1-4977-b1de-c43e1897e746&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_title][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.22&#8243; custom_margin=&#8221;-2px|||||&#8221; custom_padding=&#8221;4px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;3.25&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;60px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.10.5&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;||40px|||&#8221; custom_padding=&#8221;||40px||false|false&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#CDC2A6&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Who will deliver my order?<\/h4>\n<p class=\"p1\">We will personally deliver your order.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.10.5&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;||40px|||&#8221; custom_padding=&#8221;||40px||false|false&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#CDC2A6&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><\/h4>\n<h4>When do you deliver?<\/h4>\n<p class=\"p1\"><b>Monday to Saturday<\/b> <b>from 10am to 1.30pm<\/b>, and <b>from 3pm to 6.30pm<\/b>.<br \/><b>Sunday<\/b> <b>from 10am to 1.30pm<\/b>.<\/p>\n<h4><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.10.5&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;||40px|||&#8221; custom_padding=&#8221;||40px||false|false&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#CDC2A6&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Can I directly pick up my order from the shop?<\/h4>\n<p class=\"p1\">Certainly. Just select the &#8220;in-store pick up&#8221; option and then you can personally collect the products in our shop in <b>Via Salvella 11, Rovato (BS), 25038, Italy.<\/b><\/p>\n<p class=\"p1\">For emergencies, please contact us at the following phone number: <b>+39 0307706405.<\/b><\/p>\n<h4><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.10.5&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;||40px|||&#8221; custom_padding=&#8221;||40px||false|false&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#CDC2A6&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>In which municipalities do you deliver and how much does it cost?<\/h4>\n<ul>\n<li>Rovato, Coccaglio: \u20ac3.00<\/li>\n<li>Castrezzato, Cazzago San Martino, Cologne: \u20ac5.00<\/li>\n<li>Chiari, Erbusco, Ospitaletto: \u20ac6.00<\/li>\n<li> Adro, Berlingo, Castegnato, Castelcovati, Corte Franca, Lograto, Travagliato, Trenzano: \u20ac9.00<\/li>\n<li>Paderno Franciacorta, Palazzolo s\/O, Passirano, Provaglio di Iseo, Rodengo Saiano: \u20ac12.00<\/li>\n<\/ul>\n<h4><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.10.5&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;||40px|||&#8221; custom_padding=&#8221;||40px||false|false&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#CDC2A6&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Is it possible to request delivery to a municipality other than those indicated?<\/h4>\n<p class=\"p1\">Yes, it is possible to request delivery to municipalities not listed by emailing i<b>nfo@fioripelizzari.it<\/b>or by calling us on <b>+39 0307706405<\/b>. You will then be informed of the price for delivery to the desired municipality.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.10.5&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;||40px|||&#8221; custom_padding=&#8221;||40px||false|false&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#CDC2A6&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Who should I contact for same-day delivery?<\/h4>\n<p class=\"p1\">For same-day deliveries please contact us by phone at <b>+39 0307706405<\/b> or by e-mail at <b>info@fioripelizzari.it<\/b>. In this way we can best advise you according to our day-to-day availability.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.10.5&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;||40px|||&#8221; custom_padding=&#8221;||40px||false|false&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#CDC2A6&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>What happens if I am not at home at the time of delivery?<\/h4>\n<p class=\"p1\">If you are not at home at the time of delivery, you will be <b>notified of the issue.<\/b><\/p>\n<p class=\"p1\">In case you provided a telephone number in the delivery details, we will try to get in touch with you to <b>arrange a new delivery time.<\/b><\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.10.5&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_margin=&#8221;||40px|||&#8221; custom_padding=&#8221;||40px||false|false&#8221; border_width_bottom=&#8221;2px&#8221; border_color_bottom=&#8221;#CDC2A6&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>What happens in the event of an incorrect delivery address?<\/h4>\n<p class=\"p1\">\n<p class=\"p1\">If the <b>delivery address<\/b> provided is <b>incomplete<\/b> or <b>incorrect<\/b>, <b>we shall not be liable<\/b> for any failure to deliver at the arranged time. You can still change your address by contacting us by e-mail at <b>info@fioripelizzari.it<\/b> or by phone at <b>+39 0307706405<\/b>.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.10.5&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Which methods of payment can I use to make my purchases?<\/h4>\n<p class=\"p1\">We accept the following payment methods: Apple Pay, Google Pay, Mastercard, Maestro, Visa.<\/p>\n<p class=\"p1\">\n<h4><\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Who will deliver my order? We will personally deliver your order. When do you deliver? Monday to Saturday from 10am to 1.30pm, and from 3pm to 6.30pm.Sunday from 10am to 1.30pm. Can I directly pick up my order from the shop? Certainly. Just select the &#8220;in-store pick up&#8221; option and then you can personally collect [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","inline_featured_image":false},"_links":{"self":[{"href":"https:\/\/fioripelizzari.com\/en\/wp-json\/wp\/v2\/pages\/2670"}],"collection":[{"href":"https:\/\/fioripelizzari.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fioripelizzari.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fioripelizzari.com\/en\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/fioripelizzari.com\/en\/wp-json\/wp\/v2\/comments?post=2670"}],"version-history":[{"count":0,"href":"https:\/\/fioripelizzari.com\/en\/wp-json\/wp\/v2\/pages\/2670\/revisions"}],"wp:attachment":[{"href":"https:\/\/fioripelizzari.com\/en\/wp-json\/wp\/v2\/media?parent=2670"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}